Guide · CRM

How to use the workspace

Step by step: what to click to sign in, create a project, message someone, add a task, or start a call.

First choose who you are

1

How to sign in

1 min

How to sign in
  1. 1

    Open the CRM URL (OutStack workspace).

  2. 2

    Enter email and password.

  3. 3

    Click “Sign in”.

  4. 4

    If the contract isn’t signed yet — complete the on-screen steps first. Projects stay locked until then.

Result

You’ll land on Overview — your home screen.

2

How to create a project

2 min

How to create a project
  1. 1

    On Overview click “Create project”.

  2. 2

    Enter a title — e.g. “Ads · search”.

  3. 3

    Add a short brief (optional).

  4. 4

    Click “Create project”.

  5. 5

    Wait for a manager to assign a specialist — you’ll see them on the project card.

Result

The project appears under Projects. Work continues inside it.

3

How to open a project and check status

1 min

How to open a project and check status
  1. 1

    In the top menu click Projects.

  2. 2

    Open the project from the list.

  3. 3

    At the top — status and team (manager, specialist).

  4. 4

    Below — the task board: To do → In progress → Review → Done.

Result

You can see the stage of work and who owns it.

4

How to message the specialist

1 min

How to message the specialist
  1. 1

    Open Chats in the menu.

  2. 2

    On the left pick the project chat.

  3. 3

    Type in the message field.

  4. 4

    Press Enter or Send.

  5. 5

    Files: Attach file or drag into the chat.

Result

The thread stays in the project. Don’t move it to personal Telegram.

Tip: Direct chat is for 1:1 notes. Keep project agreements in the project chat.

5

How to open a task and reply

2 min

How to open a task and reply
  1. 1

    Open Tasks — or open a project and click a task on the board.

  2. 2

    Read the description, due date, and status.

  3. 3

    Use Task chat at the bottom for questions or feedback.

  4. 4

    Need a file — Upload / drag into files.

Result

The specialist sees your comment in context of that task.

Tip: Specialists move board statuses. You review progress and accept results in chat.

6

How to start a call

2 min

  1. 1

    Open Chats and the project (or direct) thread.

  2. 2

    Click Create video meeting.

  3. 3

    Or go to Video → New meeting.

  4. 4

    Join → enable Mic and Camera.

  5. 5

    Share screen with Screen. End with End meeting or Leave.

Result

The call happens inside CRM.

7

How to download the contract

1 min

  1. 1

    Open Documents / Files.

  2. 2

    Find the OutStack contract block.

  3. 3

    If status is Active — download the PDF.

  4. 4

    If missing — Complete on home and finish the wizard.

Result

Contract and project files live in one place.

Quick rules

  • Keep project talk in CRM chat — not private messengers.
  • Files and access notes belong in the task or project documents.
  • Stuck on UI? Message the manager in the project chat.

No workspace access yet?

Clients — hire request. Specialists — network application.